Microsoft Network Speed Test Privacy Statement

Last updated: April 2013

Microsoft is committed to protecting your privacy, while delivering products, services, and devices that bring you the performance, power, and convenience you desire in your personal computing. This privacy statement governs your use of the Network Speed Test Application (the “App”). It does not apply to other online or offline Microsoft sites, products, services, or apps. By using the App, you agree and consent to the information collection described below.

Collection and Use of Your Information

The App does not collect personally identifiable information about you or your device. However, when you test the speed of a connection, the App does collect and send to Microsoft certain data about that connection to help improve our existing services, such as our public Wi-Fi access point database, and plan for new services. This data, described below, is not associated with you and is not used to identify or contact you or your device. However, in order to identify whether data is coming from one or multiple devices with similar characteristics, the data is transmitted using an anonymous ID we create that has no ongoing correlation to you or your device. The data may be combined with other data Microsoft already knows about, such as Wi-Fi access point or cellular locations.

After testing a network connection, the App transmits to Microsoft certain characteristics of your device (such as the operating system), along with various attributes of the tested network (such as the cellular ID and related mobile operator information, or the MAC address, name, and authentication protocol for the Wi-Fi access point), the speed and performance characteristics as measured during the test (such as latency, data throughput, packet loss, etc.), and a timestamp for the test. If you consent to the use of your location, the App will also transmit data about your device location in order to help us identify the approximate location of the Wi-Fi or cellular access point, and identify the closest geographically distributed server that will be used to measure network performance. If you do not consent to the use of your location, no location data will be collected.

Personal Wi-Fi Access Point Opt-Out

If you have a Wi-Fi access point or router and you wish to specifically ensure that it is excluded from Microsoft’s Wi-Fi access point database, you can submit the MAC address to Microsoft’s block list at We will take additional steps to ensure that these MAC addresses and any related data are excluded from the databases.

Disclosure of Your Information

Microsoft may access or disclose information, including information about you to the extent we possess it, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.

Security of Your Information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we use secure transmission methods when sending data to or from your device, and we store information on computer systems with limited access, which are located in controlled facilities.

Information that is collected by or sent to Microsoft by the App may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Changes to this Privacy Statement

We may occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our web form or use the contact information provided below:

Microsoft Privacy

Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA