Get started
See our Quick Start Guide to learn the basics—everything from making a phone call to downloading apps.
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Get started
Update your phone, back up your stuff, and do other basic tasks.
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Accounts + billing
Set up a Microsoft account and pay for apps in the Store.
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Apps + Store
All the apps and games to keep you (and your kids) busy.
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Calling + messaging
You're just a few taps away from a friendly voice.
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Connectivity
Cellular, Wi-Fi, Bluetooth. Find the best way to stay connected.
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Cortana
Everything you want to know about your personal assistant.
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Email + calendar
Check email and keep up with your day—all from your phone.
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Music + videos
Bring your favorite music, videos, and podcasts everywhere you go.
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People
Keep track of the people you care about most.
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Personalization
Add ringtones, pin apps to Start, and make your phone yours.
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Phones + hardware
Extend your battery and increase your storage.
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Photos + camera
Snap a photo and share it with your contacts and social networks.
Spotlight
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Update central
Find out how to update your phone and get all the newest features and fixes.
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Support and troubleshooting
Try our support forums, tutorials, and troubleshooting tools.
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New in Windows Phone 8.1
It just keeps getting better and better. See what's new and improved in our latest release.
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Sync your phone
Get the sync apps to move or sync files between your phone and your computer.
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Meet Cortana
Set up reminders and track traffic conditions. Cortana can do this and more as your new personal assistant.
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Moving to Windows Phone?
Switching from another type of phone? Check out these tips.
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Support wizards
Which Microsoft account should you use? How do you get your music on your phone? Our wizards can help you down the right path.
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Support for Lumias
If you have a Nokia or Microsoft Lumia phone, the Microsoft Mobile Devices support site has more helpful info.
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Get the Help+Tips app
Download the Help+Tips app to see articles, videos, and animated tips right on your phone.
Common questions
- How do I get Windows Phone 8.1?
- What's changed in Windows Phone 8.1?
- What's Word Flow and how can I use it to type faster?
- How do I prevent my child from making purchases from the Store?
- What's Wi-Fi Sense?
- What types of files are included in the "other" phone storage category?
- How do I get contacts onto my phone?
- How do I copy my iTunes music to my phone?
- How do I move or sync music, photos, and videos between my computer and my phone?
- How do I add ringtones to my phone?
- How do I set up My Family to accept the Store Terms of Use and turn on app and game downloads for my child?
- How can I accept the Xbox Terms of Use so my child can download Xbox games on the phone?
- How do I project my phone onto another screen?
- How do I switch from Android or iPhone to Windows Phone?
- How can I find my lost phone?
- How do I back up my phone?
- How do I pair a Bluetooth accessory with my phone?
- Where are my installed apps?
- How do I reinstall apps I've purchased?
- What's a Microsoft account and why do I need one?
- What do the icons on my phone mean?
