1218 reviews
By installing you agree to the Terms of Use and other terms

More from The Royal Bank of Scotland Group, plc

File weight

5 MB

Last updated




Works with

  • Windows Phone 8.1
  • Windows Phone 8
  • Windows Phone 7.5

App requires

  • phone identity
  • location services
  • data services
  • phone dialer
  • web browser component
  • HD720P (720x1280)
  • WVGA (480x800)
  • WXGA (768x1280)
What's this?

Supported languages (1)

English (United States)
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With the NatWest Mobile Banking app, managing your money on the move is easy, fast and secure.

Great Features
• Get Cash from your account at any RBS, NatWest or Tesco cash machine without using your debit card. 

• Pay bills & Pay Your Contacts 

• Transfer money between your NatWest accounts

• Check your balance and your statement

• Find your nearest cash machine or local branch with Near Me 

• Top Up your pay as you go mobile phone and up to four others (Unfortunately we can’t do it for phones on the 3 network) 

• Check your NatWest mortgage account and credit card balance

How to Register
To use the NatWest Mobile Banking app, you need to have a NatWest personal current account with debit card and Online Banking, be over 11 and have a UK mobile number starting with 07.

Once you’ve downloaded the app, registering is simple. All you need to hand is your Online Banking customer number and login credentials, debit card and your postcode. Your details will be verified within 24 hours and we’ll send you a text message when you’re all set to go. 

Not got an Online Banking customer number? Get a reminder or sign up for Online Banking at

Standard data charges may apply. Contact your network operator for details.
By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records. 

To enjoy all of the features listed you will need to accept the following permissions: 
•	Network communication for connectivity
•	Your location to find your nearest cash machine or branch 
•	Access to your contact list to allow you to ‘Pay Your Contacts’

Other things you need to know: 

- To pay friends, family or bills just set up and make your first payment to each new payee via Online Banking.

- Get Cash lets you take out up to £250 per day from our UK cash machines, when you have at least £25 in your account (including any overdraft facility). There is a maximum limit of two Get Cash withdrawals a day, but only one cash code can be provided at a time. Each code expires after 3 hours. The amount you ask for will also need to be within the daily withdrawal limit for your debit card. 

- With ‘Pay Your Contacts’ you can pay anyone else who has the RBS or NatWest Mobile Banking app using just their UK mobile number. We’ll send them a text to tell them you’ve sent them money and it goes into their account straight away. You can send up to £250 a day. 

- You can also pay someone using Pay Your Contacts who doesn’t have our app but does have a valid UK Visa debit, credit or prepaid card as well as a UK mobile. We’ll send them a text message to let them know the money is waiting, and a link to click. Separately, you will have to let them know how much you’ve sent them. Once we’ve notified your contact, they have seven days to collect a payment. When they follow the link in the message, enter their Visa card number and the amount they’re expecting from you, we’ll deposit the money in their account the next business day. Once they’ve collected the payment and your balance has been debited, we’ll send you a text message. You can send up to £250 a day. 

- To use ‘Pay Your Contacts’ customers must be over 16 and have available funds in their account (including any overdraft). Limits are independent of daily withdrawal and Get Cash limits.
What’s New
We’ve updated the NatWest app to make it even easier to view your money 

•	We’ve refreshed our app with a new look and feel to reflect the new branding for NatWest
•	We’ve made it easier to make another payment or transfer by selecting the new payment option 
•	You can now differentiate between ISA’s and Savings accounts
•	You can view your CashBack Plus balance
•	It is easier and cheaper to contact us with a new basic rate number.  This is charged at the same rate as a UK landline
•	It is now easier to share our app with your friends and family. You can now recommend it from the more menu
show details


  • by Michel 22/03/2015
    Just doesn't work after many attempts
  • by damian 20/03/2015
    Aplikacja caly czas się sama wykańcza !! Nie polecam
  • by Billy 19/03/2015
    Good but now randomly stopped working really annoying :(
  • by symon 19/03/2015
    This is how windows phone apps should be. Responsive, fast and intuitive. Good work dev team!
  • by Saffe Sugar 17/03/2015
    Doesn't send the code, its useless
  • by Benjamin 17/03/2015
  • by Brendon 16/03/2015
    This is how mobile banking should be done! Excellent excellent app! 👍
  • by sam 15/03/2015
    Im sure it would be a great app, if it would send me an activation code to start using it. 4 attempts to get it sent to my phone and 24hrs later still no text with code. 1 star is giving this app too much credit!!
  • by simon 14/03/2015
    Keeps timing out as soon as I sign in.
  • by Tim 14/03/2015
    Hasn't worked for over a week now. I was staying with Natwest because of this app... I rely on it. Might have to switch banks if it isn't fixed soon