Windows Phone app (for Windows 8) Privacy Statement

Last updated: October 2012

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your personal computing. This privacy statement governs your use of the Windows Phone app (for Windows 8). It does not apply to other online or offline Microsoft sites, products, services, or apps.


Collection and Use of Your Information

The Windows Phone app facilitates data transfers of music, photos, videos, and more between your Windows Phone 8 and your Windows 8 device(s) via a USB cable. The Windows Phone app does not collect or transmit to Microsoft personally identifiable information or require the use of logins, passwords, etc.

You are, however, offered the opportunity to participate in the Microsoft Customer Experience Improvement Program ("CEIP") during setup. The CEIP collects basic information about your hardware configuration and how you use the Windows Phone app in order to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services. We will not collect your name, address, or other contact information. We use this information to improve the quality, reliability, and performance of Microsoft software, products, and services. For more information about the information collected, processed, or transmitted by CEIP, see the CEIP privacy statement.

If you choose to participate and later change your mind, you can turn off CEIP at any time by doing the following:

  1. Make sure your phone is connected to your computer via USB.
  2. Go to Settings > Preferences.
  3. Turn off Make the Windows Phone app better.
Information that is collected by or sent to Microsoft by the Windows Phone app may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.


Disclosure of Your Information

Microsoft may access or disclose information about you in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.


Security of Your Information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store information on computer systems with limited access, which are located in controlled facilities.


Changes to this Privacy Statement

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact by using our web form or use the contact information provided below:

Microsoft Privacy

Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA