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Lock screen privacy FAQ

  • To help prevent someone from using your phone without your permission (making phone calls, reading your email, and so on), we strongly recommend that you apply a password to your phone. This feature requires the entry of a password to access most apps and information on your phone when it's locked. You can set the period of inactivity before your screen times out and locks itself. For more information, please review the "Security of your Information" section of the Windows Phone 8.1 Privacy Statement. You can also find more information at Tips to help keep my phone secure.

  • If you don't set a password on your phone, anyone who has access to your phone can use it and access any information you store on the phone. A lock screen password is a simple-but-effective way to protect your personal information.

  • Just because your phone is locked doesn't mean it's out of commission—you can answer phone calls, view info from lock screen apps you choose, and access notifications in action center right from the lock screen. For more details about these features, see Locked phone: things it can still do. Additionally, if you turn on Cortana, you'll be able to use much of its functionality by default without having to unlock your phone. For example, you can have Cortana make a phone call, look up information on your calendar, send a text message, or set an alarm. For more details about how Cortana works when your phone is locked, see the Cortana section of the Windows Phone 8.1 Privacy Statement.

  • You can allow or turn off the ability for Speech commands to work when your phone is locked. Go to Settings Settings icon > Speech, and select or clear the Allow speech above lock check box.

  • If you create a company account on your phone, or access company email or apps, your company may apply technical policies to your phone that require or alter the lock screen password feature. For instance, your company may force the use of a password. Similarly, your company may require a "wipe" of your phone after a specific number of failed password attempts. You should discuss your company's requirements and policies with your administrator before you create a company account on your phone. For more information, see Lock screen FAQ.

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