Calling + messaging

Make and receive phone calls

First and foremost, your Windows Phone lets you make and receive phone calls to stay in touch with people. Whatever you're doing, you can call people in just a few taps. To learn more about calling, including how to send text replies, make international calls, forward calls, use speed dial, or call someone from your call history, see Calling options.

Note

To make and receive phone calls, you need an account with a mobile phone operator and a working cellular signal in your current location.

To make a call using the keypad

  1. On Start Start icon, tap Phone Phone Tile.

  2. Tap Keypad Keypad icon, enter a phone number, and then tap Call.

To call a contact

  1. On Start Start icon, tap People People Tile, and then swipe over to Contacts. (On Windows Phone 8, swipe over to All.)

  2. Tap the name of the person you want to call, and then tap the number to call.

Tip

Have a friend you call a lot? You can pin a contact to Start, then tap their Live Tile to make a quick call or send a text. Their Tile will show you new voicemails and more.

To answer a call

If your phone is locked when you get an incoming call, slide up, and then tap Answer. If your phone is unlocked, tap Answer. To send an incoming call directly to voicemail, tap Ignore.

Tip

Can't talk when you get a call? You can text a reply instead.

To make an emergency phone call

  1. On Start Start icon, tap Phone Phone Tile.

  2. Tap Keypad Keypad icon, enter the local emergency phone number, and then tap Call.

Note

If your phone has a password, you or someone else can still make an emergency phone call without entering the password. Just tap Emergency call on the lock screen, and then dial the local emergency number.

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