- Touring the Windows Phone Store
- Getting apps from Windows Phone Store
- Deleting or reinstalling apps
- Downloading apps and games FAQ
- How do I install apps from an SD card?
- Games on your Windows Phone
- Where's the App list?
- Solutions to Store issues
- What suggestions will I see on my Windows Phone 8?
- Getting suggestions in the Store FAQ
- How can I tell if an app has requirements?
- Which apps can I use to sync with my computer?
- Tips for using the Windows Phone app
- Setting up My Family for Windows Phone
- My Family FAQ
- Setting up the Facebook app
- Setting up a Twitter or LinkedIn account
- Using Speech on your phone
- Meet Cortana
- Getting started with Cortana
- What can I say to Cortana?
- Cortana's Notebook
- Cortana's settings
- Favourite places and Cortana
- Finding music with Cortana
- Your inner circle and Cortana
- Quiet hours and Cortana
- Your interests and Cortana
- Remind me, Cortana
- Using Internet Explorer
- Changing privacy and other browser settings
- Office Hub
- Synchronising documents using your computer
- Synchronising documents with OneDrive
- Using OneNote Mobile
- Wallet FAQ
- Scanning codes and text
- Using maps
- Getting directions
- Location awareness and your phone
Solutions to Store issues
If you receive an error related to payment when making a purchase in the Windows Phone Store, you may be able to fix the problem by changing or updating the payment method associated with your Microsoft account or your Wallet. To manage the credit card associated with your Microsoft account, go to the Microsoft commerce website, sign in and click Payment options.
For more information about managing your Wallet, see the Wallet FAQ.
You may not be able to download some apps and games if a parent has set up My Family on the Windows Phone website. To unblock purchases, a parent can change My Family settings for your phone. For more information, see My Family on the Windows Phone website.
If your phone supports an SD card, the best way to clear some space is by moving media from your phone's internal storage to the SD card. And if you're running Windows Phone 8.1, you can even install apps and games directly to your SD card. To learn more, see Using an SD card to add space.
You can also move content from your phone to your computer and delete apps and games that you don't use very often. Once you've purchased an app or game, you can delete and reinstall it as often as you like.