- Touring the Windows Phone Store
- Getting apps from the Store
- Deleting or reinstalling apps
- Downloading apps and games FAQ
- Sending apps or games to my phone from the web
- How can I tell if an app has requirements?
- Setting up My Family
- Games Hub
- Setting up an Xbox account
- Playing games
- Troubleshooting Store problems
- How do I install apps from an SD card?
Setting up My Family on the Windows Phone website
When you set up My Family on windowsphone.com, you can manage Windows Phone Store download settings for your child's phone and accept the Store Terms of Use on their behalf.
If you want your child to be able to download apps and games on their phone, you'll need to set up My Family, add the Microsoft account your child uses to sign in to their phone, then accept the Terms of Use. If your child has a Windows Phone 8, you'll be able to manage their app and game download settings, including game ratings, on the My Family page.
Running into issues? See My Family FAQ for answers to some common setup questions.
Note
My Family is only available for Windows Phone 8.
To set up My Family and accept the Store Terms of Use
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On your computer, go to windowsphone.com.
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In the drop-down menu under Explore, click My Family.
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Sign in using the Microsoft account you use to sign in to your phone.
Note
If you're already signed in to windowsphone.com, you'll see your name, not Explore, at the top of the drop-down menu, and this sign-in step will be skipped.
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On the My Family setup page, click Get started.
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To add your child to My Family, click Go. On the sign-in page, enter your child's Microsoft account email address and password. If your child doesn't have a Microsoft account, click Sign up to create one.
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On the My Family home page, next to your child's name, click Fix it and follow the instructions to accept the Terms of Use.
Tip
You can also add another parent to My Family so both parents can jointly manage kids' settings. Go to the My Family home page and click Add a parent. Parents won't be able to change each other's settings.
To change app download settings for your child
You can set whether or not your child can download apps and games from the Windows Phone Store and which game ratings you want your child to be able to view and download.
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On your computer, go to windowsphone.com.
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In the drop-down menu under Explore, click My Family.
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Sign in using the Microsoft account you use to sign in to your phone.
Note
If you're already signed in to windowsphone.com, you'll see your name, not Explore, at the top of the drop-down menu, and this sign-in step will be skipped.
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On the My Family home page, next to your child's name, click Change settings, then do any of the following:
- To allow your child to purchase apps and games, under App+game downloads, select Allow free and paid.
- To only allow your child to download free apps and games, under App+game downloads, select Allow free only. This will also prevent your child from making in-app purchases, even from within free apps.
- To prevent your child from downloading any apps or games, under App+game downloads, select Don't allow.
- To set the most mature game rating you want your child to be able to browse or download, turn on the Game rating filter. To go to the Microsoft Family Safety website and change the rating, click Change rating.
- To allow your child to browse and download unrated games, select the checkbox next to Allow unrated games. (Some unrated games might have content you'd rather your child didn't see.)
Note
When the Game rating filter is turned off, the game rating settings are hidden. Turn it on to reveal them.
