Apps + Store

Setting up My Family for Windows Phone

My Family, now included with Microsoft family features, is the way to turn on and manage app and game downloads for your child's Windows Phone. When you set up a "family" (which includes your child's Microsoft account and one or more parent accounts) you'll be able to choose what types of app downloads you'd like to allow (free, free and paid, or none). You'll also be able to set the rating level for the games your child can install.


This topic is about Windows Phone 8.1. If your phone is running Windows Phone 8, some options and icons may look a little different, and some features may not be available. Check to see which software version you have and find out if an update is available.

Microsoft family features are designed to help you keep tabs on your kids' computer and online activities. If your child uses a PC or Xbox, you may already have set up a family in order to use parental controls. View and manage your family at

Adults and children have different rights when it comes to managing the family. Any adult member can add new members and manage kids' download settings, but adults can't change the settings on another adult's account.

When you set up family features, you'll need to sign in with an email address and password from a parent or guardian's Microsoft account.

To learn more, see My Family FAQ.

To set up My Family so a child can download apps and games

  1. Sign in at

  2. If this is your first time setting up a family, select Add a child.

    If you've already added child accounts to your family, go to Select a child to view or edit their settings, then select Add.

  3. Enter the email address that your child uses to sign in to their phone, then select Send invitation. If your child doesn't have an email address, select Create a new email address for your child, then follow the instructions on screen.

    Your child will need to accept the invitation from their emails.


    Creating an online account for a child under 13 with the country/region set to US requires adult verification using a US-based credit card. To learn more, see Why does Microsoft charge me when I create an account for my child? on the Windows support website.

  4. To add another parent on the Family page, go to Adults, then select Add. Adults in the family can manage kids' settings, but won't be able to change each other's settings.

To change app download settings for a child

You can set whether or not a child can download apps and games from the Windows Phone Store and which game ratings you want the child to be able to view and download.

  1. On your computer, go to and sign in with the Microsoft account you've set up as a parent account.

  2. Select your child's account from the list.

  3. Go to the Purchase & spending page, then use the control for Windows Phone 8 purchases.

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